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Access to the UK Visa Application Centre,
Suite 19.06, 19th floor, Wisma MCA, 163 Jalan Ampang, 50450, Kuala Lumpur

There is space for wheelchair transfer from a vehicle in front of the building. A permanent ramp with handrails runs from the ground floor to the lift lobby. On the 19th floor, there is easy access for wheelchair users from the lift to the offices. The lift buttons are accessible and have Braille lettering. There are toilets on each floor but no toilets in the building for people with disabilities. If staff is made aware in advance of the arrival of visitors with disabilities they will give them all the assistance and priority will be given in the event of an emergency or evacuation of the building. Guide dogs and hearing dogs are welcome.

A Wheelchair is available at the UK Visa Application Centre. Any applicant with disabilities requiring wheelchair assistance should make an appointment with VFS in advance by calling the helpline number + 6 03 21649323 so that VFS staff can escort them from the car drop area at the main entrance of the building to the Visa Application Centre.