You can use the quick links below or scroll down the page for information on:
Visa application centre
| Address |
Suite 19.06
19 Floor,
Wisma MCA,
163 Jalan Ampang,
50450
Location Map
Information for customers with disabilities |
| Email |
info.ukmy@vfshelpline.com |
| Helpline number |
(03) 21649323
(Local call rates apply)
Monday to Friday
08:00 - 15:00 |
| Application submission |
Monday to Friday
08:00-09:00 (Walk In Applicants only)
09:00-14:00 (Submission with Appointments only)
13:00-15:00 (Enquiries)
|
Document
collection |
Monday to Friday
14:00-15:00 |
|
Public holiday closures
The VFS visa application centre in Malaysia will remain closed on the following days in 2012:
| Date |
Day |
Holidays 2012 |
| 02 January 2012 |
Monday |
New Year |
| 23 January and 24 January 2012 |
Monday and Tuesday |
Chinese New Year |
| 06 April 2012 |
Friday |
Good Friday |
| 09 April 2012 |
Monday |
Easter Monday |
| 05 June 2012 |
Tuesday |
Queen’s Diamond Jubilee |
| 20 and 21 August 2012 |
Monday and
Tuesday |
Hari Raya Puasa |
| 31 August 2012 |
Friday |
National Day |
| 17 September 2012 |
Monday |
Malaysia Day |
| 13 November 2012 |
Tuesday |
Deepavali |
| 24 December 2012 |
Monday |
Christmas Replacement Leave |
| 25 December 2012 |
Tuesday |
Christmas Day |
| 26 December 2012 |
Wednesday |
Boxing Day |
|
Feedback and complaints
If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the
Feedback and complaints page on this website.
Security information:
Due to security reasons the following items will not be permitted inside the visa application centre or stored in the premises. Other items may be prohibited based on security staff discretion.
| 1. |
All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, or portable music players. |
| 2. |
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted. |
| 3. |
Sealed envelopes or packages. |
| 4. |
Any inflammable item such as matchboxes/ lighters/ fuel etc. |
| 5. |
Any sharp objects such as scissors, pen knives or nail filers. |
| 6. |
Weapon or weapon like objects or explosive material of any kind. |
Please note: There are no facilities at the visa application centre to store prohibited items. Applicants are requested to make alternative arrangements to store their belongings.
Only applicants will be admitted to the visa application centre - with the exceptions of children who should be accompanied by a responsible adult; carers of disabled applicants and interpreters for the hearing-impaired.
Data Protection Act
The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.
