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- Disclaimer and
Terms and Conditions
- VFS (Malaysia) Sdn. Bhd. (hereinafter referred to as VFS)
is an outsource partner of the British High Commission in
Malaysia. In this capacity, VFS receive from Applicants for
a UK Visa the required documents and applicable fees for further
processing. After the visa applications are assessed by the
British High Commission, VFS handles the return of returnable
documents to Applicants, except where the British High Commission
elects to return such documents directly to an Applicant.
- VFS do hereby declare that they have no role whatsoever
in the assessment of a visa application, which is the sole
prerogative of the British High Commission. Therefore, VFS
will not in any manner be liable or responsible for any delay
in the processing or rejection of any visa applications, once
the documents have been delivered to the British High Commission.
- VFS will take every precaution in handling passports and
documents submitted by applicants. Due to unforeseen events
and circumstances of Force Majeure, Force Majeure means any
event or occurrence which is outside control of the Party
concerned and which is not attributable to any act or failure
to take preventive action by the Party concerned, but shall
not include any industrial action occurring within VFS or
any sub-contractor of VFS.
- Where the Applicant avails of the Courier Acceptance Service
or Courier Return Service, the Applicant confirms and is aware
that the courier acceptance and delivery services have been
operated by the third party and VFS do not assure any responsibility
or liability for any deficiency in service on part of the
Courier Company in case a passport or other documents are
lost or damaged in transit.
- VFS shall not be responsible or liable for any consequential
loss or damage that may be caused to the Applicant due to
loss of passport and related documents. It is expressly understood
that when the Applicant or representative of the Applicant
submits the passport and related documents along with the
applicable visa fees, the Applicant has understood the terms
and conditions and details as mentioned herein. The fees once
paid by the Applicant are not refundable under any circumstances.
- Cashier's order/banker's cheque are subject to realization.
- Advertising material may accompany along with returnable
documents back to the Applicant. If the Applicant does not
wish to receive any advertising material along with passport
and related documents, the Applicant must intimate to UK VFS
in advance. Please note that no advertising material sent
back with the passport and related documents has the endorsement
of the British Government
- No employee of VFS has any right or authority to change,
amend, and amplify the contents mentioned herein.
- Dispute of any nature whatsoever, the jurisdiction will
be Kuala Lumpur, Malaysia.
- VFS have placed links on this website to other websites
which you may wish to visit. VFS does not review such websites
and has no control over their content. Therefore VFS does
not accept any liability if you visit those websites. Once
you link to another site, you are also subject to the terms
and conditions of that site.
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